General conditions of sale
Article 1. SCOPE OF APPLICATION
The present general conditions of sale govern the sales, by M.M.D Productions Multidimensional Music, of the products offered for sale in the on-line boutique, the merchant site of the company M.M.D Productions - Multidimensional Music (hereinafter "the Website") and accessible at the following address: http://www.multidimensionalmusic.com/shop
The General Conditions of Sales may be modified at any time, Internet users are therefore invited to read and print them on a regular basis.
Article 2. IDENTITY OF SUPPLIER
The products available on the Website are supplied by MMD PRODUCTIONS - MULTIDIMENSIONAL MUSIC, SARL (a French limited-liability company) with registered capital of 16091.86 Euros, entry No. 388 291 478 in the Compiègne Trade and Corporate Register.
Address of the registered office:
MMD PRODUCTIONS - MULTIDIMENSIONAL MUSIC, 100 Rue Louis Blanc - Chez TSA, 60160 MONTATAIRE - FRANCE
Article 3. PRICE OF THE PRODUCTS AVAILABLE ON THE WEBSITE
The price of the products offered on the Website is expressed in euros in each product data sheet. All orders, regardless of their origin, are to be paid in euros.
The price indicated is the firm and final price, expressed as inclusive of all taxes.
The price indicated does not include shipment.
M.M.D Productions - Multidimensional Music reserves the right to change its prices at any time without notice, but the products will be invoiced on the basis of the tariff in force at the time of the recording of the order.
The products remain the exclusive property of M.M.D Productions - Multidimensional Music until full and effective payment is made by the Customer.
Article 4. PRODUCT CHARACTERISTICS
The characteristics of the products available on the Website are indicated in each product data sheet.
Article 5. ORDER
5-1: Order process
The Customer who wants to purchase a product on the Website must follow the following process to place an order:
- Select product(s) and add to basket
- Confirm basket content
- Sign in if the Customer is not already identified
- Choose a mode of delivery
- Select a means of payment
- Payment validation
To place an order, the Customer must have an electronic mailbox in good working order, in order to send and receive e-mails.
5-2: Customer identification
For the first order, the Customer shall login by creating a Customer account, giving his or her name, invoice address, delivery address (if different) and e-mail address. Access to this personal account shall be protected by a password which the Customer will choose when creating the account to avoid having to re-enter the contact information prior to passing a new order.
5-3: Order confirmation
M.M.D Productions - Multidimensional Music shall send an email confirming the order to the e-mail address provided by the Customer at the time of the order.
Orders are fully confirmed upon receipt of payment:
- Authorisation of payment by the bank for payment by bank card
- Confirmation of payment for payment by PayPal
- Reception of the bank transfer payment
Article 6. PAYMENT
6-1: Means of payment
- BANK CARD : Visa - Mastercard
- PAYPAL : The Customer shall access PayPal's payment platform to complete his transaction (either by bank card or directly via his PayPal account) in accordance with the conditions and security standards provided by PayPal.
- BANK TRANSFER : The Customer who opts for this means of payment shall obtain the bank account details of M.M.D Productions - Multidimensional Music. In the event of payment by bank transfer, the order is confirmed upon receipt of payment.
6-2: Payment security
In order to ensure security for payments made by bank card, the M.M.D Productions - Multidimensional Music Website uses the LCL Bank secured payment service (Sherlocks). Bank details are transmitted securely thanks to data encryption via the SSL technology (Secure Socket Layer). This confidential data (bank card number, expiry date and the card security code) is directly transmitted to the bank server in encrypted form without being routed via the site's server terminals.
The appearance of one of these signs at the bottom of your web browser when you are entering your bank card number confirms the transmission of information in an encrypted form. The other confirmation of secured transmission is in the URL (the address of the Web page) which starts with "https" instead of "http; the extra "s" indicates that it is a secure page.
Article 7. DELIVERY
7-1: Delivery modalities
The products will be delivered at the postal address indicated by the Customer on the order form.
M.M.D Productions - Multidimensional Music undertakes to ship orders within two ordinary working days after their validation.
The Customer shall be notified by e-mail when the goods are sent.
In the event of an order emanating from a country other than France, the Customer is the importer of the product(s) ordered. Customs' duties, local taxes or import duties may be due. These duties and taxes are to be paid by the Customer, who is entirely responsible as regards both declarations and payments to the competent authorities and bodies in his own country.
7-2: Modes of delivery
- EUROPE : International Priority Mail with delivery confirmation. Indicative delivery time: from 3 to 6 days
- REST OF THE WORLD : International Priority Mail with delivery confirmation. Indicative delivery time: from 8 to 10 days
7-3: Delivery rates:
- EUROPE :
1 CD : 8,90 € / 2 - 4 CD's : 11,50 € / 5 - 11 CD's : 15,50 € / 12 CD's : 18,15 € /
Over 12 CD's : 21,55 €
- REST OF THE WORLD :
1 CD : 10,40 € / 2 - 4 CD's : 12,60 € / 5 - 11 CD's : 16,80 € / 12 CD's : 22,55 €
/ Over 12 CD's : 39,85 €
Article 8. CUSTOMER SERVICE
Our customer service is at your disposal for further information or questions.
To enable us to respond to you promptly, please give us your name, address and order number.
Article 9. RIGHT OF WITHDRAWAL
The Customer has a cooling-off period of 7 clear days, to change his mind and withdraw from the purchase without giving reasons or having to pay any penalty. However, the return costs shall remain for the account of the Customer.
The cooling-off period starts on the day that follows the receipt of the ordered good(s) by the Customer. When the cooling-off period expires on a Saturday, a Sunday, on a bank holiday or on a non-working day, it is extended until the following working day.
The Customer who exercises his right of withdrawal, in accordance with the present Article, will be refunded within thirty days at the latest from the date on which this right was exercised.
The Customer will not be entitled to exercise a right of withdrawal in the following cases:
- For the supply of sealed audio or video recordings or sealed computer software which have been unsealed, damaged or soiled by the Customer.
To exercise his right of withdrawal, the Customer should contact the customer service by the following means:
- E-mail form available under the "CONTACT US" heading
- Regular post sent to: MMD PRODUCTIONS, 67 Avenue de Suffren 75007 Paris - FRANCE
Article 10. DEFECT - NON-CONFORMITY - UNAVAILABILITY
In the event of a defect or non-compliance of the ordered product(s), the Customer shall inform M.M.D Productions about it within 3 days after the delivery, by the following means:
- E-mail form available under the "CONTACT US" heading
Where a product is unavailable after an order is made, M.M.D Productions will promptly inform the Customer of the fact by e-mail or by post. The Customer will be refunded of the sums he has paid within a maximum of 30 days from the date of payment.
Article 11. INTELLECTUAL PROPERTY
All the texts, images, audio tracks and illustrations contained on the Website are the exclusive property of M.M.D PRODUCTIONS. Any reproduction or representation of this material is prohibited without the prior written consent of both Jacotte Chollet and M.M.D Productions - Multidimensional Music.
In accordance with the provisions of article L.122-5 paragraph 2 of the French Intellectual Property Code, copies or reproductions are strictly reserved for the private use of the copier and are not intended for collective or public use.
Article 12. RESPONSIBILITY
In the event of delivery to a country other than France, M.M.D Productions - Multidimensional Music shall entertain no liability in the case of non-compliance with the regulations in force in the country of delivery. It is the Customer's responsibility to check with the local authorities regarding the possibilities of importing or using the products which he plans to order.
Photographs and texts copied and illustrating the products on offer on the Website are not contractually binding. Consequently, M.M.D Productions - Multidimensional Music cannot be held liable in the event of an error in one of these photographs or texts.
M.M.D Productions - Multidimensional Music cannot be held responsible for the non-fulfilment of the contract concluded due to stock shortages or product unavailability, unforeseeable circumstances, force majeure, disruption or partial or total strikes, particularly in the postal, transport, communications or telecommunications sectors.
M.M.D Productions - Multidimensional Music shall not incur any liability for any indirect damage, in particular for operational losses or loss of profit.
Information regarding the operation of the Website
Installation of cookies
When a user visits the Website, M.M.D Productions - Multidimensional Music may store information on its terminal. This information shall take the form of "cookies" or similar files. Cookies are data which do not contain any personal information, sent via its server and placed on the visitor's hard disk. The role of cookies is, in this case, to identify the user upon logging onto the Website and facilitate his participation in certain on-Site events and activities.
Cookies are also used for:
Retaining the possibility of identifying the visitor and accessing information relating to his account (stored on M.M.D Productions - Multidimensional Music' terminals) in order to offer a better service. These Cookies are activated when the visitor registers or logs onto the service, and are changed when the visitor logs off from the Website's services;
Assessing the advertisers' share of the audience.
Cookies cannot be used to read information contained in the files of the visitor's terminal. Most Internet browsers allow for cookies to be deleted from the terminal's hard drive, prevent their installation or receive a warning message before a cookie is installed. Users are invited to refer to the instructions on their browser or to its help screen to discover more about these functions.
If users choose to refuse to accept cookies on their terminal's hard drive, performance of the Website will not be guaranteed.
M.M.D Productions - Multidimensional Music may, in certain cases, gather information concerning visitors in a generic and non-nominative manner. For example, this may include the Web browser or operating system that the visitor uses and the domain name of the site from which the visitor has logged onto the Website.
Data linked to browsers
Whilst browsing the Website, the user leaves online, non-nominative traces called "log files" which are used to determine the editorial and promotional content of the Website. This information is only gathered on the Website and is not reusable when re-logging onto the Website.